Our Approach
Our approach is rooted in understanding each client’s unique needs. By combining technical expertise with practical insight, we develop automation systems that not only meet performance demands but also prepare the way for future scalability and savings.
The result is reliable, user friendly solutions that empower our clients to achieve more with less complexity.
Definition
(Stage 0)
This is the gateway to the project a preliminary conversation or referral to relevant online resources, such as our pricing guide or service outlines.
The objective:
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Understand your needs, goals, and aspirations
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Help you assess if we're the right fit for your project
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Define your initial requirements
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Discuss budget expectations and how they align with your goals
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Provide early stage guidance on feasibility and next steps
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We refer to this as Stage 0 because it's exploratory there’s no obligation, and the project may not proceed beyond this point.
Survey
(Stage 1)
If we agree to move forward, we conduct a detailed survey either onsite or via desktop analysis, depending on your project’s nature.
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Typical activities may include:
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Reviewing existing infrastructure and systems
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Capturing key measurements and photographic documentation
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Verifying proposed equipment locations
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Collaborating on site specific constraints or opportunities
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Data is critical. Our solutions are tailored to your exact context, we don’t offer one size fits all services.
Concept
(Stage 2)
Based on the survey, we develop a concept design your project’s preliminary blueprint.
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During this phase:
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We outline a high level solution and estimated cost
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Review how the proposed solution meets your needs and budget
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Adjust early guidance based on new data
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Engage with classification societies or regulatory bodies, as needed
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This is a collaborative phase where your feedback shapes the direction before we progress to the finer details.
Detailed Design
(Stage 3)
With the concept agreed, we move into technical detailing.
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This involves:
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Specifying systems, components, and installation methods
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Finalising layouts and finishes in consultation with you
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Confirming selections for key equipment and materials
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Refining budget forecasts
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Coordinating with regulatory or classification bodies if applicable
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By the end of this stage, the design is locked in, and all specifications are confirmed.
Construction and Implementation
(Stage 4)
Your project now becomes a physical reality.
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We manage:
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Installation and build activities from first fix to final commissioning
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Coordination with trades, suppliers, and governing bodies
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Strict adherence to agreed designs and specifications
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Every detail is executed with precision, safety, and quality assurance in mind.
Handover
(Stage 5)
With construction complete, we hand the project over to you, fully operational and certified.
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Deliverables typically include:
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Formal certification and regulatory submissions
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A full handover pack: drawings, manuals, datasheets
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System walkthrough or familiarisation session
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Support contacts for warranty, troubleshooting, and more
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User credentials, access info, and operational documentation
Continued Support
(Stage 6)
While the project is technically complete, our support doesn’t end here.
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We offer flexible post project services, including:
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Service level agreements
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Proactive monitoring and support
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Reactive maintenance and callouts
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Future upgrades or modifications
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We remain a trusted partner throughout the lifecycle of your system.